Customer Service 

We would like to respond to your inquiries or questions as proficiently as possible. CFMG’s customer service department is staffed with friendly and willing individuals ready to accept your call at (510) 428-3154.



For any of the following services: 

  • Provider Relations or Customer Service

  • Claims Mailing Address

  • Utilization Management

Claim Inquiry Please Call:

Telephone:  (510) 428-3154

Monday -Friday
    8:00 a.m. - 5:00 p.m.

Fax:  (510) 450-5668


Please note: Non-Contracted providers are reimbursed at 100% Medi-Cal rates.


Appeals and Non-Claims Related Mail
Children First Medical Group, Inc.
6425 Christie Ave Ste 110
Emeryville, CA 94608-2245

 Claims Appeal Form

Professional Paper Claims
Children First Medical Group, Inc.
PO Box 99680
Emeryville, CA 94662-9860





AB 1455 Regulation - Unfair Payment Practices


For Authorization/Referral Forms and more see:
UTILIZATION MANAGEMENT: Authorizations/Referrals